WATER SERVICEThe Village of Plainfield has Lake Michigan Water. The hardness of the water is 6.3 grains per gallon. If you have questions regarding Lake Michigan Water, please contact the Public Works Department at (815) 436-3577 or review the Water Quality Report.
New residents should visit the Village Hall, 24401 W. Lockport Street, to sign up for utilities (water, sewer, and garbage), and to pick up a new resident packet. Utility applicants will need to bring the completed Utility Service Application, a current (unexpired) Driver's License (or State ID), and one other form of identification when signing up. New customers have 30 days to come in and sign up for utilities. Residents moving within the Village should ensure that any previous Village Utility Bills are paid before new service can be transferred into their name.
Setting up water service in person is necessary because federal, state, and local laws are changing to help protect people from identity theft and increase homeland security.
To close your water/utility service account, please contact the Utility Billing Department at (815) 439-4257 or via e-mail as soon as you have a closing/moving date. When calling or e-mailing, please provide the closing/moving date and a forwarding address.
Please note: Residential scavenger service is provided by Village Ordinance and is billed with the monthly water bill.
Water bills are sent on a monthly basis and rates are calculated per 100 cubic feet (cf).
Water = $6.17 per 100 cf
Sewer = $2.95 per 100 cf
Capital Improvement Charge = $7.50/bill
The minimum bill is 100 cf of Water and 300 cf of Sewer.
Multi-Year Water Rate Ordinance
The Village Board approved a multi-year water rate ordinance, following water rate increases adopted by the City of Chicago. The new rates are as follows:
2015 Water Rate $5.82 per 100 cf Capital Charge $8.00
2016 Water Rate $6.17 per 100 cf Capital Charge $7.50
2017 Water Rate $6.47 per 100 cf Capital Charge $7.50
You will see the water rate change on the April bill each year. The capital charge, which funds the ongoing maintenance of water and sewer infrastructure, was reduced in April 2016.
The Village’s sewer rate will remain unchanged, at $2.95 per 100 cubic feet of water, for the 2015–2017 fiscal years. The base charge for sewer is 300 cubic feet.
If you have any questions regarding your utility bill, please contact the Village of Plainfield at (815) 439-2923 or via e-mail at firstname.lastname@example.org.
The Village offers a 10% discount on the total monthly water, sewer, and capital charge to seniors who qualify for the “Senior Citizens Assessment Freeze Exemption” on their property tax bill, as defined by the County Treasurer. Seniors who wish to apply for the discount must provide Utility Billing with a copy of their property tax bill, which lists the Freeze Exemption, via mail or in person. For more information on the “Senior Citizens Assessment Freeze Exemption,” please contact the Will County Supervisor of Assessments at (815) 740-4648 or visit their web site or contact the Kendall County Supervisor of Assessments at (630) 553-4146 or visit their web site.
Water Bill Payments
Mail water bill payments to the Village of Plainfield, P.O. Box 1206, Bedford Park, IL 60499-1206 or Village of Plainfield, 24401 W. Lockport Street, Plainfield, IL 60544.
Payments can also be dropped off at any of the convenient Plainfield locations listed below ON or BEFORE the due date.
Village Hall in person, Monday-Friday, 7:30 a.m. - 5:00 p.m.
24-hour drop box in the parking lot of the Village Hall
First Midwest Bank, 24509 W. Lockport Street
Harris Bank, 15101 S. Route 59 & 15901 S. Division Street (Route 59)
Utility Bill Direct Payment Form - Please complete this form and submit it to the Village, if you would like to have payment of your utility bill automatically debited from your bank account each month on the due date.
Please note: If you make a payment online, please allow 7–10 business days as most banks mail the Village a check.